How does age verification work in wi9 App?

During account creation, date of birth and identity are matched. This quickly excludes underage users, and many Dhaka users finish the first step right away.

What controls can be set with limits?

Time, session, and spending limits can be kept separate. If desired, daily limits can be reduced so totals stay in reach.

How long can self-exclusion last?

Self-exclusion can last for a few days, weeks, or longer; taking a short break before changing is generally recommended.

Talk to the support team, family, or aid organizations. Speaking up quickly reduces stress and makes the next steps easier.

Does the wi9 App help with safe practices?

Yes, age verification, limits, and self-exclusion are shown in the wi9 App; users control at their pace.

Play responsibly on the wi9 App, stay in control easily

Using the wi9 App shows age verification, limits, and self-exclusion together; even when accessing from Dhaka or other cities in Bangladesh, there is no delay in opening settings; help information for bKash, Nagad and Rocket users is also in the same place.

Reliable statistics at a glance

Since 2019, the wi9 App has 292,029 active users, a 4.7/5 average rating and 73,325 reviews show where people are benefiting.

431+ titles

Seeing so many options in the same account makes navigation easier

99.5% uptime

Most of the time the app stays stable, so settings do not break mid-way

Available in 7

Habit-based settings have been kept for local users

5 simple daily balance habits

If you sit for a long period, attention quickly drops, so small habits work best, especially on mobile

Set session end time

Set a limit of 20 or 30 minutes; close the app when time is up

No pressure, fun first

If mood is bad, take a break; playing under pressure leads to erratic decisions

Take regular breaks

Take a 5-minute break after every 2 sessions; keep eyes and head light

Keep your vision clear

This is entertainment, not the center of life; with that mindset control is easier

Be mindful of your feelings

If anger, fatigue, or urgency arises, stop; the body's signals usually come first

Why is age verification done

Identity verified at the

During registration, date of birth and name are verified; this excludes underage users quickly

Data remains secure

Identity information is used only for verification; no unnecessary long steps are required

Easy to complete on mobile

With wi9 Download, the same flow remains in the mobile setup, so steps don't need to change

Most users complete the initial check within two minutes; many in Dhaka see the settings on the first try, then proceed

Limit and self-exclusion tools

If you want strict control over your usage, these tools help; once set you don't have to keep remembering

Time limit

You can pre-set how long a session will run

Spending limit

Separate limits can be set in BDT, making the accounting easier

Self-exclusion

There are options for several days or longer breaks; if you are undecided, this is very helpful

When to take a break

If you see any one of the signals below, take a break; these are not a cause for shame, just a warning

Time tracking feels off
Budget concerns are rising
Even after taking a break, there's a pull to
It's hard to stop when mood is bad

What to do if you need help

Contact the support team

Describe the problem in the first message; the next steps are clear in a short message

Tell family

If close ones know, the pressure eases; handling it alone can feel heavy

Reduce notifications

If reminder messages are reduced, urgency decreases

Take a few days off

Being away for 24 hours or more is often enough

In the afternoon or at night in Dhaka, help arrives quickly; questions related to bKash, Nagad and Rocket can also be asked in the same channel

Where to get help

If you feel mental pressure or fear of losing control, talking outside is good; the following three types of support are an easy start for many

Mental health services

Speaking with a trained counselor helps organize thoughts

Family support

A trusted person nearby makes it easier to stick to decisions.

Community support

Local support groups help share experiences together.

Decide the next step now.

If the information view is complete, log in with wi9 and sync settings; wi9 Register enables age verification and limits on a new account.

Dhaka users typically fund accounts via bKash or Nagad, and then, if they want to proceed, return to the wi9 App to review self-exclusion or limits.

A depiction of such controls in app

Panel to set limits

Time and spending control are in one place

Age verification

Information can be verified first.

Self-exclusion active status

Pause decision shown clearly